Shipping policy
Return Policy
We take pride in crafting high-quality custom products from metal and other premium materials. Due to the personalized nature of our items, we only accept returns in the case of damage or defects.
- Damage Claims: If your item arrives damaged or defective, please notify us within 48 hours of receiving the product.
- Proof Required: To process your claim, kindly provide clear photos of the damaged item along with your order details.
- Replacement Process: Once approved, we will send a replacement product at no additional cost.
- Non-Returnable Items: Since each item is custom-made, we do not accept returns for reasons other than damage or defect.
For assistance with a return, contact us at [WhatsApp: +92 303 5550348].